Key Responsibilities

•       Timely and accurate booking and bill of lading confirmation upon receipt of client's authorization

•       Issue warehousing notices or arrange trailers to make boxes to help customers communicate with fleets and warehouses until goods arrive at port.

•       Good communication with shipping company booking unit, arrange and coordinate a series of normal and unexpected events

•       Problems that may arise in the process of harmonizing customs declarations

•       Timely and accurate settlement after completion of business

•       Promote professional ability, master the operation requirements of shipping companies skillfully, and settle accounts timely and accurately after the completion of professional guidance business for customers.

•       Quickly handle abnormal business situations and customer complaints

•       Assist Finance Personnel in Payment Time Node Management

Key Stakeholders & Interface

•       Education: College and above

•       Experience: More than three year experience in freight forwarding operation. Experience in handling multimodal freight by rail is preferred, Careful, diligent, able to withstand certain work pressure.

•        Language: Need a certain foundation of English reading and writing

•       Skills: Proficient in office software, familiar with freight forwarding operation process, can communicate with foreign agents in English.

•       Personality: Positive, honest, responsible, have a strong sense of teamwork, can withstand certain work pressure.

Summary

•       2-3 years of experience in the logistics industry

Contact information:

eva.ge@medlog.com

ashely.feng@medlog.com

Key Responsibilities 

·             Lead, motivate, and develop high-performing teams to oversee the operations from railway, trucking, warehousing, to contract logistics—delivering seamless integrated logistics solutions.

·             Manage complex projects, optimize operational processes, and implement best-in-class SOPs and training for the team.

·             Foster a culture of safety, compliance, and continuous improvement

·             Build strong partnerships with customers, suppliers, and internal stakeholders.

·             Collaborate with finance to ensure accurate and timely collections, payments, and account reconciliation.

·             Resolve business challenges and customer issues with professionalism and agility

Key Stakeholders & Interface

·             Degree holder or above, preferably in Operations Management

·             10+ years of logistics industry experience, with at least 3 years in managerial capacity

·             Good knowledge in logistic operation process & quotation model

·             Proven expertise in project management and process optimization

·             Experience in Plan, Do, Check, Act (PDCA) of SOPs and KPIs for Import and Export Business in logistics industry

·             A mature & tactical approach to problem-solving and decision-making

·             Good teamwork and people management skills—able to lead, inspire, coach, and develop diverse teams

·             Strong communication skills in both Chinese and English

·             Proficiency in computer operations (MS Office : Word, Excel, PPT), with knowledge in cargowise will be a definite asset

·             Candidate with more experience will be considered as Senior Operations Manager

Summary

·             Proficient in logistics operation process and quotation model

·             At least 10 years of experience in logistics industry, including at least 5 years of industry experience

Contact information:

eva.ge@medlog.com

ashely.feng@medlog.com